GrASP On-Site Computing
Repairs & Remote Support

Understanding I.T. - Since 2002.
COVID-19 doesn't stop our remote visits!

Service & Prices

Pick a service from below then tap its picture for information.

About Us

The history of GrASP Computing

Alan - The Engineer/Technician & Consultant: founder of GrASP Computing, Leicester
I completed college in 1988 and decided to enter "the exciting new world of computing."
I enrolled in a full time two year course at an information technology centre, year one was to be computing and the second year was for electronics.
After qualifying with distinctions in year one I discovered that I'm colour blind so learning electronics was no longer an option. I quickly upgraded year two's course to "Advanced Computing and Business Studies" and helped to tutor the new students.

Qualifications gained from the courses soon attracted the interest of a local building contractors. They employed me to teach computing and care for (repair/upgrade/purchase) their growing collection of computer equipment.
I developed a logical and down to earth approach to teaching because using technical computer jargon in a room full of brick layers and architects doesn't impress them very much.
Years passed and different computer related positions where filled by yours truly, each position providing valuable experience.

The birth of GrASP - January 2002

After recently completing a 3 year contract with England's largest computer help desk I found my spirits to be low. I had never felt very comfortable with charging customers £1 per minute on the phone for hardware and software support.
I took a 6 month holiday in Australia which was brilliant and shortly after returning to England I started "GrASP Computing" as a hobby.
In July 1994 I met my now wife Laura, we married on 31st July 2004 after our massive 10 year engagement.
My business soon attained a healthy reputation and word of mouth referrals kept me busy enough to expand the GrASP computing idea further, I dedicate almost all of my time to my business now as my career and only income.

Having come a long way since the early days, the initial idea of GrASP remains unchanged, "To provide the best value service to the highest of standards". A simple idea yes but an idea which attracts business and keeps our customers very happy.

Covid-19 Response

We are offering our remote support tool from our homepage to resolve your computing issues with zero physical contact to keep everyone safe.

Unfortunately we are unable to visit you in person due to the government restrictions in place, however here at GrASP Computing we want to ensure your safety is key and that we can continue to provide you excellent service.

Due to the current pandemic we do not visit on site.
You can give us a phone call or email to arrange a drop off to us, we will call you back once its fixed for a pick up.
Remote visits are recommended unless its not viable.
1. Install remote tool from our homepage
2. Call us on the phone
3. We will guide you through the tools setup
4. Watch us fix your computing issues if you wish
5. We will email you a complete log of work and payment details.
Contact is zero for remote visit
Contact is outdoors and 3 meters minimally for drop offs.